UrbanAura – Shipping & Delivery Policy

Last Updated: October 20, 2026

At UrbanAura, we aim to provide a smooth, reliable, and discreet shopping experience for customers across Pakistan. This policy explains how orders are processed, shipped, and delivered.

1. Delivery Coverage

We offer delivery across Pakistan, subject to courier service availability in your area.

Delivery availability may vary for remote locations and areas with limited courier coverage.

2. Order Processing Time

Orders are generally processed within 1–2 business days after placement and verification.

Orders placed on weekends, public holidays, or during busy promotional periods may require additional processing time.

Our team may contact you by phone or WhatsApp to confirm your order and delivery details before dispatch.

3. Estimated Delivery Time

Estimated delivery times after dispatch are:

• Major cities: 2–5 business days.

• Other serviceable cities and towns: 3–7 business days.

• Remote areas: Delivery may take longer, depending on courier coverage.

These are estimates, not guaranteed delivery dates. Actual delivery times may vary because of courier operations, weather, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated before order confirmation.

Any free-shipping offers will be subject to the conditions sta